winter warmers: what to do if your heating is not working

If your heating is not working, ask yourself:

  • Is the electricity supply on?
  • Is the timer set properly?
  • Is the thermostat turned up high enough?

Our Gas Team have a few simple checks you can carry out on your boiler to resolve any issues.

If your system is still not working, contact our repairs service; and in the meantime:

  • Close all internal doors to minimise heat loss and movement of warm air around the home
  • Draw your curtains and blinds
  • Wear extra clothing
  • Have plenty hot meals and drinks
  • Be a good neighbour and check on the elderly and vulnerable.

And remember, for more winter warmers top tips follow us on Facebook and Twitter using the hashtag #winterwarmers

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