safer neighbourhoods team leader

We’re on the lookout for a Safer Neighbourhoods Team Leader to join the believe housing team.

We believe in life without barriers, if you think you’d be great in the role, we want to hear from you. We’re interested in your skills, experience and personal values and we’re committed to being a supportive and inclusive employer.

A flexible approach that works for you

We’re a family‑friendly organisation, and we encourage everyone to ‘work the believe way’; keeping things simple, focusing on what matters and removing unnecessary tasks.

Your working arrangements will be flexible, based on the needs of the role, our customers and your preferences (agreed with your manager). Our offices are in Seaham and Bishop Auckland, and this role will require an on-site presence for part of the week.

About the role

The Safer Neighbourhoods Team Leader will manage the operational delivery of a group wide approach to proactively and effectively deal with breaches of tenancy using all appropriate tools and powers to resolve issues.  Developing effective internal and external working relationships across neighbourhoods involving other partners including the police and local authority to ensure there is a coordinated response to issues of breach of tenancy and anti-social behaviour on estates.

Assisting the Safer Neighbourhoods Manager in managing performance and supporting frontline teams delivering services direct to customers in line with the vision and values of the organisation.

Your responsibilities will include:

• Maintain effective partnerships with the local authority, police and others to ensure the response to anti-social behaviour and serious breaches of tenancy is coordinated and effective and links with initiatives to reduce crime and anti-social behaviour in the areas covered by the Group.
• Ensure effective management of safeguarding issues and appropriate support for victims of anti-social behaviour and serious breaches of tenancy.
• Contribute to the development of ASB policies and procedures and ensure they are effectively delivered and monitored to ensure that high quality consistent services are delivered in every location.
• Support the development of neighbourhood teams to ensure the service continues to meet customer and business needs.
• Manage performance, including production of appropriate performance data as required, meeting success measures and targets and drive continuous improvement

For more information, please read the full job description.

What’s on offer?

Our people are our greatest strength, and we’re committed to helping you grow, stay curious, and thrive. At believe housing, we’ve created a supportive, inclusive culture where ideas are welcomed and development is encouraged.

Our customers are at the heart of everything we do, and we know that great experiences start with empowered colleagues. That’s why we offer a comprehensive range of benefits designed to support your wellbeing, motivate you, and help you do your best work.

We offer a competitive salary of £41,963 – £43,316 per annum and:

• Up to 33 days annual leave, plus four volunteering days
• A competitive pension scheme
• Access to our healthcare scheme
• Flexible working that supports your wellbeing
• A positive, inclusive culture where growth and development are genuinely encouraged

Apply now

If you share our values and believe you can bring something special to this role, then apply now. We’d love to hear from you.

We are a Disability Confident Employer. If you need any adjustments or support throughout the recruitment process, please let us know.

If you wish to find out more about this opportunity contact Natalie Favell, Safer Neighbourhoods Manager at natalie.favell@believehousing.co.uk

• Closing date for applications is 11.59pm on Thursday, 14 May 2026.
• All applicants must go through our website.
• Interview date to be confirmed