The believe housing Customer Voices group met in person on Tuesday, 17 June.
This was the panel’s first full meeting since the Board’s decision to focus on scrutiny work, following customer consultation.
New terms of reference were agreed to align with this focus, which involves in-depth reviews of believe housing’s services and policies to help shape and enhance performance.
Members have been examining believe housing’s approach to managing antisocial behaviour. This work is nearing completion, and a report will be presented to the Board. The next topic will focus on how believe housing keeps customers informed about things that matter to them.
The following reports and updates were received:
The Chief Executive of one of the largest housing associations in north-east England has announced his planned retirement at the end of this year.
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Community groups across County Durham are being encouraged to apply for funding to help bring local people together, tackle inequalities and create opportunities for residents.
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Planning approval has paved the way for believe housing to deliver 90 affordable homes, bringing forward the next phase of a long-term regeneration scheme in County Durham.
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Planning permission has been granted for a £5.5m affordable housing development in Durham, marking a major step forward in the regeneration of the site and helping to meet housing need.
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