News - Page 3

Keep up to date with all the latest news and events in your community.

help us clamp down on tenancy fraud – stop it, report it

believe housing has teamed up with North East councils and housing providers to fight social housing fraud, which is depriving families and vulnerable people of the homes they need.

believe housing sign, office, board room, blue wall

regulatory judgement

The Regulator of Social Housing has published the regulatory judgement for believe housing and has confirmed that we have retained our G1 for Governance and V2 for Viability gradings.

new homes transform derelict court site

Residents have moved into 18 new homes built on the site of a former magistrates’ court in County Durham, developed by believe housing.

village hall’s kitchen makeover complete thanks to believe housing and buston & maughan

A community centre has been given the kitchen makeover it needed so that local groups can make full use of its facilities. 

Money advice service available in County Durham

Struggling with debt? Support is now available in three County Durham communities thanks to a believe housing grant.

annual customer survey on believe housing’s homes and services

More than 1,000 customers will be selected at random to share their views on the homes and key services provided by believe housing in the annual believe housing tenant perception survey.

Jobs fair

looking for a new job? believe housing, DEC and other organisations are hosting two free jobs fairs in September.

customer portal final prize draw results

Two more customers have hit the jackpot and won £100 as part of a prize draw, linked to a trial of believe housing’s portal. One even luckier customer won the £500 grand prize, as the trial ended.

customer voices update

At the most recent meeting of the Customer Voices panel, members got an overview of believe housing’s work relating to health and safety, compliance, and insurance.

believe housing branded documents and mug

your opportunity to shape the services you receive

The Regulator of Social Housing is the government body that oversees the activities of social housing providers such as believe housing.

How we’ve been engaging with customers

Here are some of the ways we engaged with customers, from April through to June.

believe housing and Northumbrian Water save customers £117k

A pilot project held by believe housing and Northumbrian Water, in response to the cost-of-living crisis saved customers more than £117,000, it has been revealed.