over 1700 homes set for energy upgrades
believe housing is upgrading more than 1,700 homes to boost energy efficiency, support lower fuel bills, and improve living conditions for customers.
Read in full
The Regulator of Social Housing has published the regulatory judgement for believe housing and has confirmed that we have retained our G1 for Governance and V2 for Viability gradings.
Whilst this reconfirms our grading, this is no mean feat in the current climate where there have been lots of headlines in the past few months of lowered viability gradings, governance gradings or both as providers are challenged with the ongoing economic and cost of living pressures.
The announcement follows our In-Depth Assessment (IDA) that ran over the summer. Initial requirements were a submission of around 40 documents that the regulator reviews in line with their standards and ‘how we regulate’ guidance, a Board observation that took place on 5 July and it concluded in mid-July with interviews taking place with Judith Common, as Chair of the Board, and Hazel Dale, as Chair of Audit Committee as well as an interview with EMT.
Over that period, we also have received additional questions on the content of the documents submitted and responses to questions during the interview process.
Although the headline might suggest that this relates to how the Board govern the organisation and, that is key to the regulator’s judgement, it is worth noting that governance goes far beyond this and the areas that form part of the work and the judgement include:
All of this is used to build up a wide and comprehensive picture of believe housing, how it is run and managed and delivering for its customers which is something we all participate in daily.
The regulatory picture is changing from next April with an even wider focus on how we meet customers’ needs and expectations, how we understand those needs and expectations and how we make sure the customer voice is central to shaping and delivering our plans.
This result puts us in a really good position to be confident we have the right framework in place to exceed expectations in this area.
To read the full report, please click here.
believe housing is upgrading more than 1,700 homes to boost energy efficiency, support lower fuel bills, and improve living conditions for customers.
Read in full
The Customer Voices panel met on 17 June to review antisocial behaviour work, receive key performance updates, and plan future scrutiny topics.
Read in full
More than 250 people attended a job fair hosted by believe housing.
Read in full
Three free community events aimed at bringing people together for summer fun are being supported by believe housing.
Read in full