As well as getting together for scheduled meetings, customer voices are also consulted on specific projects and attend working groups to progress scrutiny tasks, presenting findings and recommendations to the Board or the Performance and Standards Committee.
Members also receive training and briefings throughout the year to ensure they are well-informed, understand external events affecting believe housing and our customers, and support their role to scrutinise and challenge believe housing.
Customer Voices has reserved places for up to eight of our tenants/leaseholders. The remaining membership includes one staff member and one independent member. The Chair of Customer Voices is a tenant member.
For further information about Customer Voices, or to discuss joining the group please contact: email@example.com
All current vacancies will be advertised on our Careers page.
Customer Voices is one part of our wider engagement programme which helps us to capture and listen to customer views and use these to shape and improve our services. If you are interested in finding out more contact: firstname.lastname@example.org