Few could have foreseen the global events of recent years, but believe housing put customers first during the coronavirus pandemic.
We reacted quickly and found new ways to support our customers, ensuring that safety in the home was our number one priority throughout.
believe housing didn’t take its eye off the ball on longer-term goals. Major investments in new and existing homes have continued at pace. Crucially, we’ve also increased overall customer satisfaction.
Key takeaways from the latest report
During the year 2020/21, we have: