no electricity

Find out what to do if your power goes out.

If you find you have no power in your home, this video shares a few simple checks you can do to fix some common electricity faults.

You can also follow along with the steps below.

Check the fuse board. You can normally find this in a cupboard close to the front door or under the stairs.

All the switches should be in the upright position. If you find that one of your switches is tripped, switch it back up to the on position.

If you have a key meter, make sure that that you have credit on it.

Check if there is a power cut in your area. You can check with neighbours, call 105 or visit

If after checking all the steps you still have no power in your home, please get in touch or call 0300 1311 999.