unblocking a toilet

Find out how to unblock a toilet.

If you notice your toilet is blocked, this video will walk you through some quick and simple you can do to unblock it.

For this repair you will need:

  • A plunger
  • A pair of gloves

You can also follow along with the steps below:

Check in the toilet to make sure there’s nothing in there that is not supposed to be. If there is removed it before you try and unblock the toilet.

Put plunger into the toilet bowl and cover the waste hole. Pump the plunger a few times to clear the blockage.

If after a couple of tries with the plunger the blockage is still there, please get in touch to book a repair. You can do this through our customer app or by calling 0300 1311 999.