environmental liaison

We’re on the lookout for an Environmental Liaison to join the believe housing team on a 12-month fixed-term basis.

This is an exciting opportunity to make a real difference in the communities we serve. We believe in life without barriers. If you aren’t sure you meet 100% of the criteria but think you would be great in this role, don’t let that stop you; we would love to hear from you. We’re interested in your skills, knowledge and experience, as well as your personal values. We’re committed to supporting everyone here at believe housing and being an inclusive organisation.

Although this role is advertised as full-time, we will consider part-time, job share and alternative working pattern proposals where possible.

Where and when you work is flexible depending on the demands of your role, our customers’ needs and your individual work preference (as agreed with your manager).

Our offices are based in Seaham and Bishop Auckland and although we work flexibly, it is envisaged that this role will require both an offsite and onsite presence as per business need when required.

about the role

The Environmental Liaison will support the Environmental Team in the delivery of Home Energy Improvements and be responsible for developing relationships with customers as well as providing technical advice and support in relation to the projects. You will work closely with all service areas across believe, external partners and directly with out customers to support with the delivery of projects which focus on the environmental agenda. This is an exciting opportunity to make a real difference towards improving energy efficiency within our homes, helping our customers and the planet.

The successful candidate will:

• You will assist the Environmental Manager in the delivery of managing the organisations environmental plans to make our homes more energy efficient.  The postholder will work closely with all service areas across believe to deliver on the environmental agenda.

• Support customers, though various interactions prior to work commencing. Use expertise and influencing skills to competently introduce and communicate the project benefits and assess the individual needs of the customer household.

• Actively work with stakeholders, local businesses, and community groups to add value to estates and places.

• Organise customer consultation events and attend any relevant customer or stakeholder meetings.

• Actively participate in the project meetings between internal and external stakeholders providing relevant reports.

• You must hold a current driving licence and have access to a vehicle.

For more information, please read the full job description

what’s on offer?

Our people are our greatest asset which is why we value you, encourage you, look after you, and empower you.

As well as a competitive salary of £30,959 – £32,306 per annum, some of our top benefits and rewards include:

From our annual leave entitlement (up to 33 days, plus four volunteering days per year) and competitive pension scheme, to our flexible ‘working the believe way’ patterns that put your wellbeing front and centre, there’s really a lot on offer.

Our culture is second to none. We put our customers at the heart of everything we do, and developing our colleagues to support them is key to our success. So we’re committed to your growth, encouraging you to progress and enhance your skills in a rewarding career.

apply now

If you believe that you demonstrate our values and can bring something special to this role, then apply now. We’re looking forward to hearing from you.

If you wish to find out more about this opportunity contact Andrea Baxter Environmental Manager at andrea.baxter@believehousing.co.uk

• Closing date for applications is 23.59pm on Sunday, 17 August 2025.
• All applicants must go through our website.
• Interview date to be confirmed.