Utility Bill Advice

Should you need support with your home’s utility bills, then there are a number of resources that can help.

If paying for gas and electric takes up a large part of your household budget, then there are ways for you to possibly reduce these bills:

If you are in arrears with your bill, see if your supplier has a charitable trust that can offer some help.

We can help you with several different schemes to help you with the cost of your water bills, depending on whether you have a water meter or pay water rates, we can provide help and advice. If you are struggling to pay your water rates, please contact the Tenancy Sustainment Team. Northumbria Water can also provide extra financial support, find out more here.

Need further help?

Our Money Matters team are on hand to help if you're looking for confidential advice.

Help and Support

We are committed to providing services to help you maintain your tenancy, from paying rent, budgeting, energy efficiency, and getting on with neighbours.

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Benefits advice

Depending on your circumstances, you may have access to a number of forms of welfare support.

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Money Advice

Our dedicated team are here to offer free, confidential and impartial advice to help your money go further.

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