The Noise App - report a noise nuisance to us this app

Friday, 17 September

coronavirus update

Our customer portal is currently experiencing some unexpected issues. All other contact methods are available as normal.

We will be offering a full repairs service from Monday, September 20.

Temporary changes were put in place due to changing coronavirus restrictions.

Please be aware that a small number of appointments may still take slightly longer to complete due to materials shortages that are impacting all sectors.


more info

the noise app

You can now report a noise nuisance to us using the free ‘The Noise App’. The App lets you record audio for up to 30 seconds on your Smartphone, this recording will then be sent instantly to our Neighbourhoods and Safer Neighbourhoods Teams to investigate.

Download the App

You can download ‘The Noise App’ for free from the App Store for iPhone and the Google Play Store for Android phones. Once downloaded you will need to register your account and when prompted choose believe housing as the housing provider. Once you’ve registered your account you will then be able to submit a recording to us.

Reporting antisocial behaviour

If you need to report an instance of antisocial behaviour it’s important that you provide us with as much information as possible so we can prove that there has been a breach of tenancy agreement or a general disturbance to the community.

Each case is treated on its merits and enforcement action may not always be appropriate.


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