Apprentice Development Business Administrator

Do you want to work for a fantastic organisation that cares about you, your learning, your career, and your future?

We’re on the lookout for an Apprentice Development Business Administrator to join our team in September 2026 for 18 months working from our Bishop Auckland office two days per week.

This is a great opportunity to start your career, gaining hands-on experience while working towards a recognised Level 3 Business Administration Apprenticeship.

What this role is all about

As part of our Development team, you will support the management of the organisation’s new homes programme, working closely with the Future Homes Analyst and wider colleagues. The team currently delivers around 200 new homes each year and is growing to 300 homes, so this role plays an important part in helping ensure everything runs smoothly across the programme. You will gain experience across a wide range of activities including handovers, grant funding administration, performance monitoring and customer focused processes.

You’ll learn on the job while getting involved in:

• Assisting with the administration across the team consisting of new build handovers, updating systems (e.g. Housing Management System), and ensuring relevant colleagues are informed of completions. As well as supporting the sales and marketing of Rent to Buy and Shared Ownership homes
• supporting the maintenance of scheme files, property records, charging information, and audit documentation to ensure accurate and compliant record‑keeping
• help co‑ordinate aspects of the Affordable Homes Programme, including updating grant forecasts, supporting financial cashflow tracking, and maintaining accurate programme information
• support with the financial management of our development programme by ensuring supplier invoices are raised and paid accurately and in a timely manner
• assist with performance monitoring activities, including gathering and updating KPI data on a monthly, quarterly, and annual basis
• support the arrangement of end of defects inspections, contacting customers, scheduling appointments, and maintaining accurate records
• assist with the assessment of new development opportunities, gathering relevant information such as utilities, local demand data, and comparable market values
• work positively and collaboratively with colleagues and external partners, managing your time effectively to support a range of administrative tasks and deadlines
• maintain accurate records, documents, and systems, ensuring information is up to date and accessible
• Provide general administrative support to the Development Team as required

For more information, please see the full job description.

What you’ll learn

During your apprenticeship, you’ll gain practical experience and develop skills in:

• Project co-ordination and communication skills
• understanding of organisational culture and development
• building positive relationships with stakeholders and delivering great customer service
• using IT systems to manage information accurately (e.g. updating records, producing documents, and basic data analysis/reporting).

What we’re looking for

We don’t expect you to know everything, this is a learning role, but we’re looking for someone who is:

• curious, enthusiastic and eager to learn
• organised with good attention to detail
• a confident communicator, both written and verbal
• friendly and focused on providing great customer service
• comfortable working both independently and as part of a team
• willing to ask questions and take on feedback
• interested in a career in housing, development, property, construction, or business administration.

Minimum requirements

GCSE Maths and English at grade 4/C or above

Please note: applicants must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject.

What’s on offer?

As well as the opportunity to earn while you learn, some of our top benefits include:

• a competitive salary of £19,000 per annum
• 31 days annual leave
• up to four days paid volunteering leave each year
• excellent pension scheme

At believe housing, it’s more than just a job. You’ll be part of a supportive team where you can be yourself, grow your career, and make a difference to our customers’ lives.

How to apply

If you believe you demonstrate our values and can bring something special to this role, apply now — we’re looking forward to hearing from you.

Successful candidates will be invited to attend an assessment day at Coast House, Seaham, where you’ll get to meet us and we’ll get to meet you.

Closing date

Applications close at 11:59pm on Monday, 8 June 2026.

If you’d like to know more about these apprenticeship opportunities, please contact resourcing@believehousing.co.uk